Human support

Tell us what stopped the household loop.

Get help with account access, shared households, inventory, shopping, recipes, or a subscription. We will ask only for the information needed to investigate.

Email support Privacy request

Using Tevori

Describe what you expected, what happened, and the page where it happened. Screenshots are welcome if they contain no private household data.

Account and privacy

Use the email address connected to your account. Privacy requests follow a separate identity-verification process.

Security concern

Report suspected unauthorized access promptly. Never email passwords, sign-in codes, session links, API keys, or complete payment details.

Include these details

Approximate date, time, and time zone
Phone or computer, browser, and operating system
The affected Tevori page or feature
The exact action that failed
Whether another household member saw the same issue
A redacted screenshot or safe error trace ID, if available

Product dates, storage suggestions, recipes, and generated content are not food-safety or medical advice. For urgent health, safety, or payment-card concerns, contact the appropriate qualified service or card issuer directly.

General support: artur@ferreiradigital.ch. Privacy and data rights: artur@ferreiradigital.ch. See the Privacy Policy and Terms of Service before sharing personal information.